FAQ

Shipping

What are our shipping estimates?

Please allow up to 7 business days for your order to processed and shipped out. You will receive a confirmation email once your order has shipped. 

Orders shipped within the US take approximately 3 - 5 days after the order has been processed. Please refer to your confirmation email for updates regarding shipment delivery.

International deliveries

Deliveries can range anywhere from 2 - 4 weeks, based on location.

How can I track my order?

Orders can be tracked through your shipment confirmation email that contains a link to tracking information.

Returns

Purchases are eligible for refunds if the following conditions have been met:

• All returns must be mailed within 30 days after initial delivery. 
• Returns must be in their original condition.
• Customers are responsible for their own shipping and postage tracking.

Fan Service has the right to deny any refund requests that do not meet the stated criteria.

Order cancellations and changes

How do I cancel my order?

Please email info@fanserviceshop.com for cancel requests. Include your order number in the subject line. We cannot promise the cancellation of an order. Our refunds and exchanges policy still applies.

Can I make a change on my order?

Please email support@fanserviceshop.com for cancel requests. Include your order number in the subject line. We cannot promise the cancellation of an order. Our refunds and exchange policy still applies. 

If your shipping address is incorrect, we will try our best to assist you. We encourage customers to review all details of their order before payment.